Tiken vuosikertomus 2007 - Ylijohtajan katsaus

Director General's Review

In 2008, we celebrated Tike's 15-year journey. Tike has evolved from an office providing a wide range of support services to a reliable partner producing a variety of statistics and data management solutions. During the review year, we focused on reforming the organisation to accommodate the present array of functions and services.

We at Tike settled on a matrix organisation, where the service processes are implemented throughout the organisation. The organisation structure improves Tike’s collaborative and service capacity in its core areas. At the same time, we are improving the efficiency and uniformity of our modes and culture of operation in a more client-led direction. The establishment of Evira and Mavi in 2006 and 2007 marked the start of a new era in Tike's operational environment. There is a clear need for further development of client management and multifaceted cooperation, which we at Tike want to fulfil.

Facilitating electronic client access and planning for long-term statistical work focal points of review year

The spread of IT services in our daily lives is also evident in the agricultural and food administrations. Tike has been successfully involved in developing electronic access in the administrative sector. Tike supplied the Agency for Rural Affairs (Mavi) a platform for online subsidy applications, which allowed electronic subsidy applications for the first time throughout mainland Finland. Electronic access solutions help prepare for improved productivity in public administration.

Concentrating the functions to the core tasks and the general central government policies of reducing the range of functions have affected, and will continue to affect, both the services and the personnel and know-how producing them at Tike in the next few years. Tike adheres to a good personnel policy and implements extensive measures to provide security under changing circumstances. This demands a long-term view, know-how, and resources.

Tike has improved its operation by standardising procedures and processes with clients. Procedures have been developed at Tike, Mavi, Evira and the ministry in accordance with the best practices of the ITIL model (Information Technology Infrastructure Library). Common architecture, sections and data

storage for common use have been developed in the administrative sector.

Last year, the Tike statistics programme for the years 2008 – 2013 was drawn up. The statistics programme provides support for long-term statistical planning and development. It is also intended to outline the focal points and targets for development of Tike's statistical work in future years to stakeholder groups and clients.

Agricultural and food administration needs procedures that make effective use of information technology

As a challenge for future years, we envisage the expectations for improved and compatible ICT services, including the wide-ranging development of electronic client access. A concurrent challenge is posed by the implementation of a productivity programme and the improving of service capacity with reduced resources.

Tike's services and functions are seen as extremely important in the administrative sector. The service function and management of operational entities must be developed further, in order to safeguard the present well-functioning systems and to facilitate the introduction of future standard procedures that make effective use of information technology. Tike plays an important role in taking the agricultural and food administration branch forward.

Marjo Bruun